Terms of Service

By using this website you agree to these terms. If you do not agree with them, please do not use the site.

Appointments

• A booking submitted through this site is a request. It is only confirmed once we contact you by phone or email.
• Please give at least 24 hours' notice to cancel or move an appointment.
• Repeated no-shows may mean we ask for a deposit before your next appointment.
• We may decline or stop a groom if a pet is unwell, aggressive, or if continuing would be unsafe for the animal or our staff.
• Proof of current rabies vaccination may be requested at your first visit.
• Severely matted coats may need to be clipped short. Matting can hide skin problems, and we will always choose the pet's comfort over a particular style.

Prices

Service prices shown are starting prices. Final price depends on size, coat condition and the time the groom takes, and is always confirmed with you before we begin. Product prices are shown in US dollars and may change without notice.

Orders

Placing an order is an offer to buy. We may decline or cancel an order — for example if an item is out of stock or a price was listed in error — and will refund anything already paid.

Use of this site

You agree not to misuse this site, attempt to gain unauthorized access to it, or copy its content for commercial use without permission. All text, logos and images on this site belong to Pet Salon By Rich.

Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our liability arising from your use of this website is limited to the amount you paid for the order or service concerned.

Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania.

Questions about this policy? Write to support@petselon.com or Pet Salon By Rich, 602 W Shawnee Ave, Plymouth, PA 18651.